How do we get started?
The process begins with a phone interview with one of our experienced customer service representatives. After a quick phone interview about your home, we will schedule an appointment with one of our Home Assessors. They will do a walk-through to evaluate your home envelope (doors, windows, plumbing penetrations, etc.), duct system, attic insulation and water heater. Carbon Monoxide tests are performed, and the customer is informed immediately of any reason work cannot be performed along with corrective action.
If the assessor determines it to be a viable project, they will explain the various actions your home is needing to become more energy efficient. Each action is priced separately so you can decide which items have a higher priority, so you can make an informed decision. The information is returned to the office, and if you choose to proceed, the work is scheduled for a day convenient for you.
On the scheduled date of work, the Titan crew leader will explain the work to be performed and answer any questions. The Crew will perform a Blower Door and Duct Blaster test before installing corrective measures, if applicable.
Upon completion, Blower Door and Duct Blasting tests are again performed to determine a drop in leakage, followed by a final inspection. The crew leader reviews work completed with the customer and addresses any questions or concerns.